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  1. evPulse for Pacific Gas and Electric Company (PG&E) Support
  2. Program FAQs

Program FAQs

General Program FAQs

  • Am I eligible to participate in evPulse for PG&E?
  • What are the benefits of participating?
  • Which electric vehicle models are eligible to participate?
  • I have a plug-in hybrid vehicle - can I participate?
  • Do I need to have specific charging equipment to participate?
  • I get my energy through a CCA - can I participate?
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Public Safety Power Shutoff (PSPS) Alerts Participation FAQs

  • What monetary rewards do I get as part of the Public Safety Power Shutoff (PSPS) Alerts program?
  • I’m on a residential Time-of-Use rate. Will this program affect my bill?
  • How will my phone number be used?
  • How is my ‘during smart times' percentage calculated?
  • Why are ‘smart times’ smart?
  • Does my ‘smart time’ percentage affect whether I receive the participation reward at the end of the season?

Public Safety Power Shutoff (PSPS) Alerts + Automatic Smart Charging Participation FAQs

  • What monetary rewards do I get as part of Public Safety Power Shutoff Alerts + Automatic Smart Charging program participation?
  • How does Automatic Smart Charging work?
  • I’m on a residential Time-of-Use rate plan. Will this program affect my bill?
  • How will my phone number be used?
  • How does evPulse Automatic Charging interact with my vehicle’s settings?
  • How does evPulse Automatic Charging interact with my schedule set in my home charging station (e.g. ChargePoint Home, Enel X JuiceBox)?
See all 12 articles
evPulse for Pacific Gas and Electric Company (PG&E) Support